Help Video
How to Use How-To Guides
All you need to know about the coolest features of the LMP website in one handy video.
Team-Tested Practices
UBT Basics
Having trouble using the search function? Check out this short video to help you search like a pro!
How to Use the LMP Website
All you need to know about the coolest features of the LMP website in one handy video.
How to Use the Search Function on the LMP Website
Having trouble using the search function? Check out this short video to help you search like a pro!
How to Find the Tools on the LMP Website
Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.
Fixing kid-friendly meals goes a long way to keeping them happy. Pictured left to right are Dietary Aide Sharon Kuchar, USWA 7600 and Dietary Aide Tonello Matthew, USWA 7600.
Kid Food: Don't Fight It, Serve It
Every parent knows, kids are gonna eat what they're gonna eat. And if they don't like it? Forget it. That was the situation in Panorama City Medical Center, where only half of the parents surveyed said their kids liked the food. That's a recipe for unhappiness. The pediatrics team then worked with Fontana Medical Center which had success with kid-friendly cuisine. They created restaurant-style menus with images of zoo animals, and offered items like peanut butter and jelly sandwiches. Their service scores for satisfied parents soared to 87.5 percent in 10 months.
Here's What Worked
- Following the successful practice of another team that solved the same problem
- Offering kid-friendly food like peanut butter and jelly sandwiches
- Creating restaurant style menus with imagery of zoo animals
What can your team do to listen to the voice of the patient? And how could your team learn from other teams that have tackled challenges similar to yours?
